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Last night I tended my wife’s stories on how her week went then told her about our sales training. She said this has been the best sales training I’ve received thus far and pointed out what I was like following previous sales training courses. After I did Spin Selling she said I never listened and only focused on the next thing I wanted to say (often a question). After Challenger (initially done in 2012) she said I came off too strong and failed to understand her side as I was only focused on mine. After I worked for someone who preached the old ABCs of selling, she said I became impatient and always wanted to quickly conclude discussions. After this training she said I truly listened/understood what she was saying and was thrilled the course addressed a lot of bad habits I had picked up over the years. As a side note, the open-forum format was incredibly helpful in addressing these bad habits because we shared many of the same problems.
Thank you for helping arrange this course. It’s one thing to read a book about new and helpful concepts, it’s another to have it contextualized and practiced in a setting like what we had. Since this course is already making a positive impact on my personal life, I can’t wait to see how it affects my professional one.
Inside Sales Account Manager
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